The "new" wave of addons changes this calculus. Unlike legacy scripts that broke after every Zammad update, modern addons are developed using Zammad’s stable REST API and native integration points (Triggers, Schedulers, and Controllers). These new tools are designed for:
For Zammad to recognize the addon, it must be registered in app/models/setting.rb or via an initializer if it's a backend feature. zammad addons new
Zammad does not have an official public marketplace for addons, but it supports extensibility through Integrations Custom Packages : Users can create The "new" wave of addons changes this calculus