If you have moved your installation to a brand-new computer and receive this error, the software might be "locked" to your old hardware's signature. In this case, you will likely need to contact your software distributor to or provide a new activation code that matches your new hardware profile.
You have plugged in your USB dongle (the hardware key that proves you have a legitimate license), launched Autodata—the industry-standard technical data system for vehicle diagnostics, repair times, and wiring diagrams—and instead of accessing critical repair information, you are faced with a red box, a warning sound, and zero access. If you have moved your installation to a
Look for "Universal Serial Bus controllers" or "Sentinel USB Keys." a warning sound