Tanya Perry: Listening ^hot^

In the workplace, Tanya Perry Listening can lead to greater collaboration, creativity, and productivity. By truly listening to colleagues and clients, we can gain a deeper understanding of their needs and concerns, and develop more effective solutions.

For team training, role-play two scenarios: (A) An angry customer, (B) A hesitant employee. Use the scorecard to grade each other’s listening, not speaking. Tanya Perry Listening