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If the tool fails to launch on modern versions of Windows, right-click the shortcut, select Properties , and go to the Compatibility Set it to run in Windows XP (Service Pack 3) please install csmg b2c client tool free
Ensure you are using a Windows-based environment (Windows 7, 10, or 11). Most mobile service tools are not natively compatible with macOS or Linux. The website showing "please install CSMG B2C client