: If you are upgrading from an older version, the wizard may ask you to plug in your old dongle temporarily after the new one to complete the verification process.
If you see the prompt "Please attach your new black embroidery studio USB dongle" even after you've plugged it in, don't panic. Try these quick fixes:
Most vendors can replace faulty dongles (may require proof of purchase).
You are often required to plug in the dongle first for verification.