The Outsourcing Professional Body of Knowledge (OPBOK) is a structured framework describing best practices, principles, processes, roles, and competencies for managing outsourced services and supplier relationships. It covers sourcing strategy, contract design, transition, service management, performance and relationship management, risk, governance, and people skills.
Developed by the —in conjunction with thought leaders from Accenture, IBM, KPMG, and Deloitte—the OPBOK is essentially the "bible" for the industry. It is the equivalent of what PMBOK is for project management. outsourcing professional body of knowledgepdf hot