The word in the error string is likely a translation artifact. In EMUI’s Chinese-to-English translation, the system may suggest an alternative “better” action – such as using HiSuite or performing a factory reset. Ignore the odd wording and focus on the core fix.
: Turn the phone off. Press and hold the Volume Up and Power buttons for about 15 seconds until the eRecovery screen appears. The word in the error string is likely