If you reset your phone via hardware keys because you forgot your Google password, the phone will ask for the original Google account credentials after the reset. If you don’t know them, you will be locked out. Make sure you know your Google email and password before performing Method 2.
If you see an Android robot with a "No command" message, press and hold the Power button and then tap once to enter the Recovery Menu. Navigate Menu: Volume keys to scroll up or down. Highlight Wipe data/factory reset Confirm Selection: Power button to select the option. Yes — delete all user data (or "Factory data reset"). Once complete, select Reboot system now Important Precautions Battery Level: Ensure your device has at least 50% battery How to Hard Reset KODAK Ektra
Tap Reset Phone or Reset Device .
: Once finished, select Reboot system now to restart the device. Method 2: Factory Reset (Settings Menu) Use this if you can still navigate the phone's menus. Open the Settings application. Navigate to Backup & Reset . Select Factory data reset . Tap Reset phone and then Erase everything to confirm. Troubleshooting If you reset your phone via hardware keys
: Simultaneously press and hold the Power button and Volume Up key until the Kodak logo appears, then release both keys. If you see an Android robot with a