Globalscape’s product manuals—now hosted by Fortra —serve as the primary technical resource for administrators and users of the Enhanced File Transfer (EFT) platform. Most products are released with in-application help , online help , and a PDF version; printed guides are no longer provided. Core Globalscape Manuals & Resources Globalscape Online Help Files Table of Contents - Fortra
Globalscape provides a comprehensive ecosystem of documentation, including online help centers PDF user guides in-application help . These manuals are highly regarded for their depth and clarity, though users noted that the sheer volume of features can be daunting for newcomers. Documentation Availability Globalscape's manuals are primarily digital, with no printed versions available. They are organized by product and version to ensure users find information relevant to their specific installation. Globalscape Online Help Files : A web-based repository of the latest help topics. It is frequently updated to correct errors and omissions between application releases. PDF User Guides : Downloadable manuals for offline use. These cover core areas such as Installation Event Rules Workspaces Administration Knowledge Base (KB) : A dynamic collection of over 1,000 articles covering advanced settings, troubleshooting, and registry configurations. Key Manuals for Administrators For technical users, the following specific guides are critical for managing the Enhanced File Transfer (EFT) Globalscape Online Help Files Table of Contents - Fortra
Globalscape provides extensive documentation for its Enhanced File Transfer (EFT) software and related modules, primarily hosted on the Fortra Documentation Portal . Core Product Manuals (v8.x) The current version of Globalscape EFT (v8.2) has several specialized guides depending on your role: EFT Administration Guide : Detailed instructions for managing server settings, security, and user controls. Installation and Upgrade Guide : System requirements and step-by-step setup procedures. Event Rules Guide : Documentation on creating automated workflows and file-handling logic. WTC and Workspaces User Guide : Instructions for end-users on sharing files via the Web Transfer Client. Specialized Module Guides Advanced Workflow Module : Information on Azure and SharePoint integrations and complex automation. Outlook Add-In User Guide : Guide for sending secure attachments directly from Microsoft Outlook. High Availability (HA) User Guide : Manual for clustering nodes and disaster recovery. Globalscape EFT v8.2 Advanced Workflow Module - Fortra
Comprehensive Guide to Globalscape Manuals Navigating the extensive technical documentation for Globalscape products is essential for administrators and developers managing secure file transfer environments. Most Globalscape products are released with multiple forms of guidance, including in-application help, online HTML documentation, and downloadable PDF manuals. Primary Documentation Resources Globalscape documentation is primarily hosted through the Fortra Technical Documentation portal , which provides a centralized table of contents for all current products. Online Help Files: These HTML-based guides allow for targeted searching within specific product versions. PDF User Guides: High-quality, printable manuals are available for offline use. You can access the full library of User Guides in PDF for various versions of EFT and CuteFTP. Knowledge Base: For advanced configurations, registry settings, and troubleshooting beyond the standard manuals, the Globalscape Knowledge Base contains over 1,000 detailed articles. Manuals for Core Products Enhanced File Transfer (EFT) The EFT suite has the most extensive documentation, tailored to different deployment models and administrative roles: EFT Administration Guide: Covers everyday tasks such as user account control, management, reporting, and module configuration. Installation and Upgrade Guides: Detailed instructions for standalone, high-availability (HA) cluster, and cloud deployments. System Architecture Guide: Essential for planning scalable environments, including load balancing and disaster recovery configurations. EFT Arcus (MFTaaS): Specific documentation for the cloud-based managed file transfer service, focusing on Arcus administration and connection settings. Globalscape Online Help Files Table of Contents - Fortra globalscape manuals
Finding the right Globalscape documentation depends on the specific product and version you are using. Most manuals are available as in-application help , online HTML help , or downloadable PDF user guides . Core Documentation Resources You can access official Globalscape manuals through several primary channels: Online Help Table of Contents : The Globalscape Online Help Index serves as a central hub for all current online help files across their product line. Support Center : The Globalscape Support Portal provides the latest version history, updates, and activation instructions for all software. Product Documentation Page : For high-level technical documents and professional service terms, visit the Globalscape Documentation Page . EFT (Enhanced File Transfer) Server Manuals EFT is Globalscape’s flagship managed file transfer solution. Key manuals include: Documentation | Globalscape
Navigating the Globalscape Library: A Guide to EFT Manuals and Documentation Globalscape, a leader in managed file transfer (MFT) solutions, is best known for its flagship product, Enhanced File Transfer (EFT) . For administrators and developers, the "manuals" are not just single booklets, but a vast ecosystem of documentation known as the EFT Help Files . Whether you are installing a new instance of EFT, configuring high availability, or writing scripts for automation, understanding how to use these manuals is critical. Below is a breakdown of the core manuals available and how to utilize them effectively. 1. The Core Administration Guide The backbone of Globalscape documentation is the EFT Administration Guide .
What it covers: This is the encyclopedic manual for the EFT management console. It covers the installation process, license management, user creation, and the configuration of "Event Rules" (the logic engine of EFT). When to use it: Use this manual when setting up a new server, configuring SSL certificates, or defining security policies (such as password complexity and IP allow/deny lists). These manuals are highly regarded for their depth
2. The User Interface (Web Transfer Client) Guides Globalscape distinguishes between the administrators who set up the server and the end-users who transfer files.
Web Transfer Client User Guide: This manual is intended for end-users. It details how to log in via a web browser, perform uploads/downloads, manage folders, and use features like "Send a File" (Ad Hoc transfer). Why it matters: System administrators often download this PDF to distribute to their internal teams so they don't have to field basic "how do I upload?" questions.
3. The Developer References (COM API & Scripting) For organizations integrating MFT into their broader IT ecosystem, the standard manuals are not enough. Globalscape provides specific Developer Guides . Globalscape Online Help Files : A web-based repository
COM API Reference: This manual is essential for developers writing external applications to control EFT. It lists the objects, methods, and properties required to create users, trigger transfers, or pull logs programmatically. Scripting Guide: EFT uses a robust scripting engine (supporting VBScript, JScript, and Python within the Event Rules). The Scripting Guide provides the objects and methods necessary to manipulate files within an Event Rule—such as parsing a CSV file or sending a custom email notification based on file content.
4. Modules and Add-ons Globalscape EFT is modular, and the documentation reflects this. If you have purchased specific add-ons, you must refer to their specific manuals:
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