Dutch Bros Employee Handbook Top Jun 2026

The very first page of the handbook (the literal "top") defines the "Third Place." For those unfamiliar, the First Place is home, the Second Place is work, and the Third Place is Dutch Bros.

The most famous section of the handbook is not about espresso ratios, but about "Third Place Energy." Dutch Bros explicitly forbids "neutral face." According to the company’s internal training materials, employees are required to maintain a "high-energy, authentic connection" even when the point-of-sale system crashes. dutch bros employee handbook top

Unlimited free drinks while on shift and one free drink on days off. The very first page of the handbook (the

Here are the core pillars typically covered in the Dutch Bros employee handbook. the First Place is home