Agc Vicidial.php ((free)) Jun 2026
The AGC is single-threaded and stateful. If it dies, the agent’s session appears "frozen" – the agent can make calls but gets no screen pops, and the campaign’s auto-dialer may think the agent is still in a call.
asterisk -rx "manager show events" # capture an event perl /usr/share/astguiclient/AGI/agc vicidial.php --test-event="Event: AgentConnect..." agc vicidial.php
It became a sprawling, messy, complex beast of a script. It had to handle edge cases: what happens if the database connection drops? What happens if the agent forgets to log in? What happens if the telco provider sends a "SIP 503 Service Unavailable"? The AGC is single-threaded and stateful
The script is trying to connect to MySQL but the socket is missing or permissions are wrong. agc vicidial.php